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faq
How do I customize my order?
After placing your order, send your design or image via WhatsApp to +91 89257 58585. You can also click on the WhatsApp icon on the bottom right corner of our website or click on the “Send Customisation Image” button on product page to connect directly.
What formats are accepted for customization designs?
We accept various formats including JPEG, PNG, and PDF. Ensure the image is of high quality for the best printing results.
Can I see a proof of my custom design before it is printed?
Yes, we provide a proof of your custom design for approval before proceeding with the final print.
How long does it take to receive my customized order?
Typically, it takes 7-10 business days to process and print your custom order. Delivery times may vary based on your location.
What materials are used for the customized clothing?
Our customized clothing is made from high-quality materials, such as 100% Combed Cotton, Polyester blends, and other durable fabrics, ensuring comfort and longevity.
Are the customized accessories dishwasher and microwave safe?
Yes, our personalized mugs are both dishwasher and microwave safe, ensuring easy care and maintenance.
Can I return or exchange a customized product?
Since customized products are made to order, returns or exchanges are not accepted unless the product is defective or there is an error in the customization.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, net banking, and popular digital wallets.
How can I track my order?
You will receive a tracking number via email once your order is shipped. Use this tracking number to check the status of your delivery on the logistics site.